Privacy Policy

Last Updated: November 6, 2024

Overview

At Picanha Restaurant, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

Personal Information

  • Name and contact details
  • Dining preferences and dietary restrictions
  • Payment information
  • Reservation history
  • Special occasion information
  • Communication preferences

Automatically Collected Data
When you visit picanharestaurant.com, we collect:

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data
  • Website navigation patterns

How We Use Your Information

Operational Purposes

  • Processing reservations and payments
  • Communicating about your bookings
  • Personalizing your dining experience
  • Addressing dietary requirements
  • Managing special requests

Marketing Communications
We may use your information to send:

  • Special offers and promotions
  • Event announcements
  • Newsletter updates
  • Birthday or anniversary acknowledgments

Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share data with:

  • Payment processors for transaction handling
  • Reservation system providers
  • Marketing service providers
  • Legal authorities when required by law

Your Privacy Rights

You have the right to:

  • Access your personal information
  • Request data correction or deletion
  • Opt-out of marketing communications
  • Request data portability
  • Withdraw consent at any time

Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Cookie Policy

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.

Children’s Privacy

We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us for immediate removal.

International Data Transfers

If we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.

Retention Period

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated through our website or email notifications.

Contact Information

For privacy-related inquiries or concerns, please contact:

  • Email: privacy@picanharestaurant.com
  • Phone: [Your Restaurant Phone Number]
  • Address: [Your Restaurant Address]

California Privacy Rights

California residents have additional rights under the CCPA (California Consumer Privacy Act), including the right to know what personal information is collected and how it is used.